Frequently Asked Questions

Everything you need to know about shopping with United Canada Inc.

What is the standard shipping time for orders within Canada?

We offer expedited shipping across Canada. Most orders are processed within 1-2 business days, with delivery typically taking 3-7 business days depending on your province.

What is your return and exchange policy?

We accept returns and exchanges on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that for hygiene reasons, certain items like undergarments and earrings are final sale.

How can I ensure I am ordering the correct size?

Each product page features a detailed 'Size Guide' specific to the brand. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit.

Which payment methods do you accept?

United Canada Inc. accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Are the materials used in your clothing sustainably sourced?

We are committed to quality and ethics. Many of our fashion lines feature organic cotton and recycled materials. Detailed fabric compositions are listed under the 'Material & Care' section of every product.

How do I track my order once it has been shipped?

Once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress.